It all starts with a phone call from someone or company you do not know claiming there is a problem with your computer. They claim they they are from a legitimate company, that they can prove the problems with your computer (and that it may be affecting the internet or your security of your computer) and they have called to inform you of this and to help you. Wrong! Wrong! Wrong! HANG UP!
This could already have happened to you and you don’t even realize it but the threat to your computer, privacy, security, bank and investment accounts, credit cards, any websites you visit, passwords, emails, contacts in your emails are all VERY REAL and costly. Please don not dismiss reading this as this scam is reaching EPIDEMIC proportions and the tips in this article can you save time, money, embarrassment and many headaches. Even if you discover after reading this that you have fallen victim of this scam there is information within here about what to do about it.
The SCAM is someone calling claiming to be from Microsoft or some other computer tech company (may be telling you they are from a name you recognize or something you’ve never heard before.) They *con* you into believing they really are from a legitimate company and even seem to be able to *prove* it by giving you bits of information that seem like they really know something true about you or your computer that may start to have you thinking they *must* be legitimate. (They are NOT.)
They will then attempt to convince you to follow their instructions (DO NOT) to type in various commands to various Microsoft tools already in your computer will ‘prove’ to you that there is evidence of malware, viruses, infections on your computer *right this very minute*, and even claim your license to Microsoft has expired. These are all lies!
They will tell you (lie to you) that what you see are evidence of serious errors and security issues and that your Microsoft (or other) ‘license’ has ‘expired’ and you need to have these problems fixed and also have your ‘license’ renewed.
The approach they take next varies but they all end up trying to convincing you go to their website or download some software of there’s so they can “help you”. What they are doing is setting up your computer so they can gain remote control access to your computer (and everything on it.) They may say it’s to their ‘help desk’ or ‘technician’s desk’ and it’s to help you and ‘fix’ these issues but it all is a LIE! Usually they will say that they can also ‘renew’ your license for lifetime vs. having it expired – all for a for a one-time ‘reasonable’ fee. All of these are LIES and CONS! Your Microsoft license has NOT expired!!! There is no such thing!
The worst cases I have seen and helped people get out of are cases where these SCAM operations have gained enough of your confidence about who they say they are and convinced you that they are there to help you and they get you to follow their instructions to provide them remote access to your computer, eventually get you to pay money to them and much worse. (Note the word “CON” comes from the word ‘confidence’. They are working to trick you to gain your ‘confidence’ that they are doing good for you. AKA ‘con man’, etc.). Once you give them remote control of your computer the complete security of your computer and all information about you and how you use your computer has now been completely compromised.
The information above and tips below should help you avoid getting into this mess in the first place and also provide tips for what to do if you realize you have been SCAM’ed: